Terms of Service
Last updated: March 27, 2026
1. Agreement to Terms
By accessing or using RCFEIntel (“the Service”), operated at rcfeintel.com, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
2. Description of Service
RCFEIntel provides structured data and change intelligence for California Residential Care Facilities for the Elderly (RCFEs). Our service monitors publicly available records from the California Community Care Licensing Division (CCLD) and presents month-over-month changes including new licenses, closures, capacity changes, leadership changes, and compliance events.
3. Data Sources and Accuracy
All facility data is sourced from public records maintained by the California Community Care Licensing Division (CCLD). While we strive for accuracy and timeliness:
- We do not guarantee the completeness, accuracy, or timeliness of the data
- Data reflects what is publicly available from state records at the time of our monthly collection
- Changes may occur between our collection cycles that are not immediately reflected
- The Service should not be used as the sole basis for business decisions without independent verification
4. Accounts and Registration
To access the Service, you must create an account using a valid email address or Google OAuth. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate and current information.
5. Subscription and Payment
RCFEIntel offers the following plans:
- Professional— $99 per month, billed monthly. You may cancel at any time; access continues through the end of the current billing period.
- Lifetime— $2,000 one-time payment for permanent access, including all future updates and features.
All payments are processed securely by Stripe. Prices are in US dollars and are subject to change with 30 days' notice to existing subscribers. Refunds are handled on a case-by-case basis; contact us within 14 days of purchase if you are unsatisfied.
6. Acceptable Use
You agree not to:
- Resell, redistribute, or publicly republish the data obtained through the Service without prior written consent
- Use automated means (bots, scrapers) to extract data from the Service beyond normal usage
- Attempt to interfere with, compromise, or disrupt the Service
- Use the Service for any unlawful purpose
- Share account credentials with unauthorized users
7. Intellectual Property
The Service's design, code, branding, and proprietary data processing methods are owned by RCFEIntel. The underlying facility data is sourced from public records. Your subscription grants you a personal, non-transferable license to access and use the data for your internal business purposes.
8. Limitation of Liability
To the maximum extent permitted by law, RCFEIntel and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of the Service.
Our total liability for any claim arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
9. Disclaimer of Warranties
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Account Termination
We reserve the right to suspend or terminate your account at our discretion if you violate these Terms. You may cancel your account at any time by contacting us. Upon termination, your right to access the Service ceases immediately (or at the end of your billing period for voluntary cancellation).
11. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated via email to registered users at least 30 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
13. Contact
For questions about these Terms of Service, contact us at: ryan@rcfeintel.com