Privacy Policy

1. Introduction

RCFEIntel (“we,” “us,” or “our”) operates the website rcfeintel.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Account Information

When you create an account, we collect your email address and name through our authentication provider, Clerk. You may sign up using Google OAuth or email/password. We do not store passwords directly — authentication is handled entirely by Clerk.

Payment Information

Subscription and payment processing is handled by Stripe. Your payment card details are collected and processed directly by Stripe and never touch our servers. We receive only a confirmation of payment status, subscription plan, and a Stripe customer ID.

Usage Data

We may collect anonymized usage data through Google Analytics 4, including pages visited, session duration, referring source, and general geographic region. This data is used solely to improve the service.

Cookies

We use only essential cookies required for authentication session management (set by Clerk). We do not use advertising cookies or third-party tracking cookies beyond Google Analytics.

3. How We Use Your Information

• To provide and maintain your account and subscription
• To process payments through Stripe
• To send transactional emails related to your account
• To improve our website and services based on usage patterns
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Services

We use the following third-party services that may process your data:

• Clerk— Authentication and user management. Clerk Privacy Policy
• Stripe — Payment processing. Stripe Privacy Policy
• Google Analytics— Anonymized website analytics. Google Privacy Policy

5. Data Retention

We retain your account information for as long as your account is active. If you cancel your subscription and request account deletion, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., payment records for tax compliance).

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. All data transmitted between your browser and our servers is encrypted via TLS/SSL. Authentication is managed by Clerk's enterprise-grade infrastructure, and payment data is handled by Stripe's PCI-DSS compliant systems.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and personal data
• Opt out of non-essential data collection

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. The “Last updated” date at the top of this page indicates when the policy was last revised.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at: ryan@rcfeintel.com